PaySec + ClinicHQ: Streamlined Clinic Management with Zero Processing Fees
How clinics using ClinicHQ are eliminating credit card processing fees on patient payments with PaySec's Network Offset Pricing integration.
Healthcare clinics invest significant effort in operational efficiency. You have chosen ClinicHQ to streamline scheduling, documentation, billing, and patient communication — and it does those things well. But there is one operational cost that most clinic owners accept without question: the 2.5-3% credit card processing fee charged on every patient payment. For a small clinic collecting $30,000 per month, that is nearly $10,000 per year disappearing to a payment processor. For a mid-size multi-provider practice, the number can exceed $20,000 annually.
ClinicHQ provides clinic management software that simplifies the daily operations of running a healthcare practice. When your clinic runs efficiently on ClinicHQ, the last operational cost to optimize is payment processing — and PaySec eliminates it entirely through Network Offset Pricing.
What Is the PaySec + ClinicHQ Integration?
PaySec integrates with ClinicHQ's billing and patient checkout workflow. When a patient is ready to pay — whether it is a copay at check-in, a balance after a procedure, or an outstanding amount from a statement — the PaySec terminal or online payment page displays dual pricing: the base amount for cash, check, or ACH, and an adjusted amount for credit card payment.
The patient sees both options, chooses how they want to pay, and the payment processes and posts to their account in ClinicHQ automatically. The clinic receives the full amount regardless of which payment method the patient selects.
This is Network Offset Pricing (NOP) — a fully legal, card-network-compliant approach to payment processing that works in all 50 states. There are no hidden surcharges, no after-the-fact fees, and no awkward conversations. Both prices are displayed transparently before the patient decides.
The Real Cost of Processing Fees for Clinics
| Clinic Type | Monthly Collections | Annual Processing Cost (2.7%) |
|---|---|---|
| Solo practitioner | $12,000 | $3,888 |
| Small clinic (2-3 providers) | $30,000 | $9,720 |
| Mid-size practice (4-8) | $60,000 | $19,440 |
| Large clinic (10+) | $100,000 | $32,400 |
These fees are deducted before your deposit arrives. They do not show up as a discrete line item that gets scrutinized during budgeting — they are silently absorbed as a cost of doing business. But they do not have to be.
How Network Offset Pricing Works at Checkout
Appointment-Based Collections
The most common payment scenario: a patient arrives for their appointment, and the front desk collects the copay or visit fee.
- Patient schedules and arrives via ClinicHQ
- At check-in or check-out, copay is collected on the PaySec terminal with dual pricing displayed
- After the visit, any remaining balance is processed the same way
- Payment syncs with ClinicHQ billing records automatically
For a $45 copay:
| Method | Amount |
|---|---|
| Cash/Check/Debit | $45.00 |
| Credit Card | $46.80 |
For a $250 procedure balance:
| Method | Amount |
|---|---|
| Bank Transfer/ACH | $250.00 |
| Credit Card | $260.00 |
Online Booking Payments
For clinics collecting deposits or prepayments at booking:
- Booking confirmation shows both payment options
- Patient pays deposit at the cash or card price
- Reduces no-shows while costing the clinic nothing in processing fees
Recurring Visits
Clinics with patients on regular schedules — physical therapy, chiropractic, wellness, behavioral health:
- Card on file processed with NOP each visit
- Or recurring ACH at the base appointment price
- Consistent billing experience across all visits
Integration Features
API-Based Payment Sync: Payments processed through PaySec post directly to patient accounts in ClinicHQ through an API-based integration. No manual data entry or reconciliation required.
NOP-Enabled Terminal: A contactless-capable countertop terminal at your front desk handles all in-person payments with dual pricing displayed automatically.
Hosted Online Payment Page: For patients paying from home — whether from a statement, an email reminder, or a balance notification — PaySec provides a hosted payment page with the same dual pricing options.
Multi-Location Support: Clinics operating multiple sites can deploy PaySec across all locations with per-location merchant accounts and centralized reporting.
PCI Level 1 Compliance: All card data is handled through PaySec's PCI Level 1 certified infrastructure. Your clinic never stores sensitive payment information.
HIPAA Compliant: PaySec's integration with ClinicHQ is designed to meet HIPAA requirements for handling patient financial information.
No Contracts, No Minimums: No long-term agreements, no minimum processing volumes. PaySec scales with your clinic.
Who Is This For?
The PaySec + ClinicHQ integration is ideal for any healthcare clinic — primary care, specialty, therapy, wellness, or behavioral health — that collects patient payments and wants to stop losing 2-3% of every transaction to a processor. Solo practitioners save thousands per year. Multi-provider clinics save tens of thousands. The savings scale linearly with your collection volume, so every clinic size benefits.
If you have already invested in ClinicHQ to make your operations efficient, PaySec is the natural next step: making your payment processing equally efficient by eliminating the fee entirely.
Getting Started
- Sign up for a PaySec healthcare merchant account — approval typically takes 3-5 business days
- Connect PaySec to your ClinicHQ account — the integration team handles the configuration
- Deploy the NOP payment terminal at your front desk checkout area
- Configure online payment options — the hosted payment page is set up for statement and balance payments
- Start saving on every transaction — most clinics are live within two weeks
The setup process is straightforward and does not disrupt your daily clinic operations. Your staff continues using ClinicHQ exactly as they do today, with the only visible change being dual pricing on the payment terminal.
PaySec + ClinicHQ: efficient clinic management meets efficient payment processing. Zero fees, zero hassle, zero disruption.