PaySec + CollaborateMD: Cloud Billing Platform Meets Zero-Fee Payment Processing
How medical practices and billing companies using CollaborateMD are eliminating credit card processing fees with PaySec's Network Offset Pricing.
Revenue cycle management is about collecting every dollar that is owed to the practice. Your billing team fights for clean claims, follows up on denials, works aged AR, and chases patient balances. CollaborateMD gives them the tools to do that efficiently. But after all that work, there is one final drain on collections that most practices accept as unavoidable: the 2.5-3% credit card processing fee deducted from every patient card payment before it reaches the practice bank account.
For a practice collecting $50,000 per month in patient payments, that is over $16,000 per year going to the payment processor. For a billing company managing ten clients, the aggregate loss can exceed $97,000 annually. That is not a rounding error — it is a material revenue leak.
CollaborateMD delivers cloud-based medical billing and practice management with an emphasis on collections performance and revenue cycle efficiency. Whether you are a practice handling billing in-house or a billing company managing multiple clients, CollaborateMD helps maximize what you collect. PaySec eliminates the processing fee so that what you collect is what you keep.
What Is the PaySec + CollaborateMD Integration?
PaySec connects with CollaborateMD's patient billing workflow to process payments at zero cost to the practice. When a patient receives a statement or invoice, it includes a payment link powered by PaySec. The payment page displays dual pricing: the base amount for ACH or bank transfer, and an adjusted amount for credit card payment. The patient chooses their method, the payment processes, and it auto-posts to the patient's account in CollaborateMD.
This is Network Offset Pricing (NOP) — a fully legal, card-network-compliant approach to payment processing available in all 50 states. Both payment options are displayed transparently before the patient decides. The practice receives the full billed amount regardless of which method the patient selects.
The Revenue Cycle Gap
CollaborateMD practices focus on maximizing collections. Processing fees create an invisible gap between what is collected and what is deposited:
| Monthly Patient Collections | Processing Fee (2.7%) | Net Collection Loss |
|---|---|---|
| $25,000 | $675 | -2.7% |
| $50,000 | $1,350 | -2.7% |
| $100,000 | $2,700 | -2.7% |
Your billing team works hard to collect every dollar. Why give 2.7% back to the processor after you have already done the work of earning and collecting it?
How PaySec Integrates with CollaborateMD
Patient Payments
- Patient statements and invoices include PaySec payment links
- Patients see the invoice amount for ACH and the card price for credit card
- Payments auto-post to patient accounts in CollaborateMD
- Collections reports reflect full amounts received
Billing Company Operations
For billing companies using CollaborateMD for multiple practices, PaySec scales across your entire client roster:
- Configure PaySec per client practice with independent merchant accounts
- Each practice has its own settlement and reporting
- Centralized reporting provides visibility across all practices
- Revenue cycle metrics improve across the board as the 2.7% gap closes
Payment Channels
| Channel | Description |
|---|---|
| Online portal | Patient self-service with dual pricing |
| Text-to-pay | SMS payment links with both options displayed |
| Phone payments | Office staff processes over the phone with NOP terminal |
| In-office | Terminal at front desk for walk-in payments |
Multiple payment channels mean patients can pay however is most convenient for them, and every channel processes at zero cost to the practice.
Impact on Revenue Cycle Metrics
| Metric | Before PaySec | After PaySec |
|---|---|---|
| Net collection rate | 97% of allowed | 100% of allowed |
| Effective collections | -2.7% to processing | Full amount retained |
| A/R follow-up ROI | Reduced by fee cost | Full ROI on collections effort |
| Patient payment rate | Standard | Improved (ACH option often preferred) |
Eliminating processing fees does not just save money — it improves your core RCM metrics. Net collection rate increases because the 2.7% that was going to the processor now stays with the practice. The ROI on every AR follow-up call and every statement mailed improves because the full amount collected is the full amount deposited.
Integration Features
Auto-Posting: Payments processed through PaySec post directly to patient accounts in CollaborateMD, reducing manual posting work for your billing team.
Multi-Practice Support: Billing companies can deploy PaySec across all client practices with independent merchant accounts and centralized reporting.
PCI Level 1 Compliance: PaySec handles all card data through PCI Level 1 certified infrastructure. Neither the practice nor the billing company stores sensitive payment information.
No Contracts, No Minimums: No long-term agreements or minimum processing volumes. PaySec works for solo practices and large billing companies alike.
Annual Savings
| Practice Size | Monthly Collections | Annual Savings |
|---|---|---|
| Small practice | $20,000 | $6,480 |
| Mid-size group | $60,000 | $19,440 |
| Large group | $120,000 | $38,880 |
| Billing company (10 clients) | $300,000 | $97,200 |
Who Is This For?
This integration is for any medical practice or billing company using CollaborateMD that wants to close the gap between collections and deposits. If your team is already doing the hard work of maximizing patient collections, PaySec ensures that every dollar collected arrives in full. Billing companies managing multiple clients see especially dramatic aggregate savings — eliminating processing fees across ten or more practices adds up to real money.
Getting Started
- Contact PaySec for a medical merchant account — approval takes 3-5 business days
- Connect the payment portal to CollaborateMD billing — PaySec's team configures the integration
- Deploy patient payment channels — online portal, text-to-pay, in-office terminal, or all of the above
- Start collecting at zero processing cost — most practices are live within two weeks
The setup does not disrupt your existing billing workflow. Your team continues using CollaborateMD exactly as they do today, with the only change being that payment links now display dual pricing and processing fees no longer erode your collections.
PaySec + CollaborateMD: maximize your revenue cycle performance by eliminating the last cost between collections and deposits.