PaySec + Dentrix: Zero Processing Fees for America's Most Popular Dental Software
How dental practices using Henry Schein Dentrix are eliminating credit card processing fees with PaySec's Network Offset Pricing integration.
Dentrix is the most widely used dental practice management software in North America — powering scheduling, charting, treatment planning, imaging, and billing for tens of thousands of dental offices. With the dental industry collecting an estimated $160 billion annually in patient payments — and rising deductibles pushing more of the bill directly to patients — the volume of card transactions flowing through Dentrix practices has never been higher. If you're one of them, you're likely processing patient payments through Dentrix's integrated payment solutions at standard processing rates.
PaySec's Dentrix integration replaces those costly processing fees with Network Offset Pricing — so your practice keeps 100% of every patient payment collected.
What Dentrix Practices Pay in Processing Fees
Dentrix-integrated payment solutions (Dentrix Pay powered by WorldPay, or third-party bridges) typically charge:
| Payment Type | Typical Rate |
|---|---|
| Card-present (terminal) | 2.3% - 2.7% |
| Card-not-present (keyed/portal) | 2.9% - 3.3% |
| Contactless/tap | 2.3% - 2.7% |
Example: General dental practice, 2 dentists + 2 hygienists
| Collection Source | Monthly Volume | Rate | Monthly Cost |
|---|---|---|---|
| Copays (check-in/out) | $18,000 | 2.5% | $450 |
| Treatment payments | $32,000 | 2.5% | $800 |
| Portal/statement payments | $15,000 | 3.0% | $450 |
| Total | $65,000 | — | $1,700 |
Annual cost: $20,400
How PaySec Works with Dentrix
Payment Integration
PaySec connects through Dentrix's payment bridge architecture:
- Staff initiates payment from Dentrix Ledger
- Amount sent to PaySec terminal
- Terminal displays dual pricing to patient
- Patient completes payment (card or cash/check)
- Transaction posts back to Dentrix patient account
- Ledger updated with payment and allocation
Key Workflows
Treatment Plan Acceptance: Patient accepts a $4,000 crown and bridge case. Collects $2,000 deposit:
- Terminal shows: $2,000 (cash/check) or $2,080 (card)
- Patient pays, deposit posts to Dentrix treatment plan
Insurance Balance Collection: After Delta Dental pays, patient owes $450:
- Statement sent with PaySec payment link
- Portal shows: $450 (ACH) or $468 (card)
- Patient pays online, balance cleared in Dentrix
Ortho Monthly Payment: Invisalign patient on $200/month plan:
- Monthly auto-charge at card price ($208) or ACH ($200)
- Posts to Dentrix payment plan module automatically
eCentral / Patient Portal
Dentrix's patient-facing tools include PaySec payment options:
- Online payments through patient portal show dual pricing
- Payment links in email statements and reminders
- Mobile-friendly payment page for text-to-pay
Dental Practice ROI
| Practice Profile | Monthly Collections | Annual Savings |
|---|---|---|
| Solo GP | $35,000 | $10,500 |
| 2-doc GP | $65,000 | $20,400 |
| Cosmetic practice | $100,000 | $30,000 |
| Pedo practice | $45,000 | $13,500 |
| Perio/implant | $90,000 | $27,000 |
| Multi-location (3) | $180,000 | $54,000 |
Patient Communication
Dental patients are familiar with cost conversations. The dual pricing display is natural in dentistry:
- Patients already see treatment plan costs broken down in detail
- "Cash discount" is a concept dental patients understand
- Insurance patients are accustomed to varying out-of-pocket costs
- Cosmetic patients are price-aware and appreciate transparency
Technical Details
| Feature | Specification |
|---|---|
| Dentrix Version | G6+ (G7 recommended) |
| Integration | Payment bridge / API |
| Terminal | NOP-enabled, Dentrix-compatible |
| Patient Portal | Supported |
| Dentrix Pay Migration | Supported |
| eDex Claims | Unaffected |
| Multi-Location (Enterprise) | Supported |
| PCI Compliance | Level 1 |
Switching from Dentrix Pay
| Concern | Answer |
|---|---|
| Contract with current processor? | PaySec assists with transition timing |
| Will ledger entries still work? | Yes — same posting workflow |
| Patient cards on file? | Re-enrolled via simple process |
| Staff retraining? | Minimal — same checkout workflow |
| Reporting? | Enhanced (PaySec + Dentrix reports) |
Who Benefits Most?
While any Dentrix practice collecting patient payments will save with PaySec, certain practice profiles see the most dramatic results:
- Multi-location DSOs where processing fees compound across several offices and aggregate savings can exceed $50,000-$100,000+ annually
- Cosmetic and implant-focused practices collecting large, 100% patient-pay fees where a single case can carry $300-$600 in processing costs
- Orthodontic practices running hundreds of active monthly payment plans where fees accumulate across every recurring charge
- High-volume general practices with multiple dentists and hygienists generating consistent daily collections
- Practices in high-deductible markets where patients bear more of the treatment cost and card payments dominate
If your Dentrix practice collects more than $30,000/month in patient payments, the annual savings with PaySec will be significant and immediate.
Getting Started
- Contact PaySec for dental merchant account
- Dentrix payment bridge installation (30 minutes)
- Terminal deployment at checkout
- Patient portal payment page configuration
- Brief team training
- Go live
PaySec is PCI Level 1 compliant and HIPAA compliant with a Business Associate Agreement (BAA) available for all healthcare merchants. There are no contracts, no volume minimums, and approval typically takes 3-5 business days.
PaySec + Dentrix: the dental software standard meets the processing fee standard — zero. Keep every dollar your practice collects.