PaySec + Digitail: AI-Powered Vet Software Meets Zero-Fee Payments
How veterinary practices using Digitail's AI-powered platform are eliminating processing fees with PaySec.
Veterinary medicine has changed dramatically over the past decade. Pet owners expect modern communication, digital records, and seamless experiences from their vet clinics. Digitail has answered that demand with an AI-driven practice management platform that automates medical records, streamlines client communication, and brings data-driven workflows to everyday veterinary care.
But even the most technologically advanced vet practice still faces a stubborn, old-fashioned problem: credit card processing fees. Every time a pet owner pays for a wellness exam, a dental cleaning, a surgery, or a bag of prescription food with a credit card, the practice loses 2.5 to 3 percent of that payment to processing fees. For a busy clinic collecting $75,000 or more per month, that is over $22,000 per year quietly disappearing from the bottom line.
PaySec solves that problem. By integrating Network Offset Pricing with your Digitail-powered clinic, PaySec ensures that every dollar of your veterinary revenue stays where it belongs: in your practice.
What Is the PaySec + Digitail Integration?
PaySec connects directly to the Digitail checkout workflow to add Network Offset Pricing (NOP) at the point of payment. NOP is a dual pricing model that is legal in all 50 states and fully compliant with all major card network rules. When a client checks out, the PaySec terminal displays two prices: the base cash price and the card price, which includes a small offset to cover the cost of card processing. The client chooses how to pay, and the practice receives the full invoice amount either way.
Because Digitail already emphasizes automation and efficiency, adding PaySec fits naturally. There is no disruption to clinical workflows, no changes to how your team uses Digitail for medical records or scheduling, and no complicated software reconfiguration. The only thing that changes is the payment step at checkout, and it changes in your favor.
The Real Cost of Processing Fees for Veterinary Practices
Veterinary practices operate on thinner margins than many pet owners realize. Between rising drug costs, staffing challenges, and equipment investments, every expense matters. Processing fees are one of the largest line items that most practice owners never actively manage.
| Monthly Collections | Processing Rate | Annual Fees Paid |
|---|---|---|
| $40,000 | 2.5% | $12,000 |
| $75,000 | 2.5% | $22,500 |
| $120,000 | 2.5% | $36,000 |
| $200,000 | 2.5% | $60,000 |
For a multi-doctor hospital collecting $120,000 per month, $36,000 in annual processing fees is the equivalent of a full-time veterinary technician's salary. That money could fund new diagnostic equipment, staff continuing education, or facility improvements that directly enhance patient care.
How Network Offset Pricing Works with Digitail
Consider a common transaction at a Digitail-powered clinic. A client brings their dog in for a dental cleaning and extraction. The total invoice comes to $650. Here is what the client sees at the PaySec terminal:
| Payment Method | Amount Displayed |
|---|---|
| Cash or check | $650.00 |
| Credit card | $676.00 |
The client chooses their preferred method. If they pay by card, the $26 offset covers the processing cost. If they pay by cash or check, the price is the base amount. Either way, the practice receives the full $650 for the procedure performed. There is no fee deducted from the deposit, no monthly statement surprise, and no reconciliation headache.
Here are more examples across common veterinary services:
| Service | Cash/Check Price | Card Price |
|---|---|---|
| Wellness exam | $65.00 | $67.60 |
| Spay/neuter | $350.00 | $364.00 |
| Dental cleaning | $450.00 | $468.00 |
| Emergency surgery | $3,500.00 | $3,640.00 |
| Prescription food (monthly) | $85.00 | $88.40 |
Integration Features
- Seamless checkout flow: PaySec terminal activates at the payment step within Digitail's workflow, requiring no extra screens or manual entry
- Automatic posting: Payments post directly to the client and patient record in Digitail, keeping your ledger accurate without manual reconciliation
- All revenue streams covered: Exam fees, surgeries, pharmacy sales, boarding, grooming, retail products, and prescription diets are all processed at zero cost
- Online payment portal: Outstanding balances can be collected through a PaySec-powered online portal with the same dual pricing, so clients paying from home still generate zero-fee revenue
- PCI Level 1 compliant: PaySec meets the highest standard of payment card data security
- No contracts, no minimums: Start or stop at any time with no long-term commitment
Who Benefits Most?
The PaySec + Digitail integration is ideal for forward-thinking veterinary practices that have already invested in modern technology. If you chose Digitail because you value efficiency, automation, and a better client experience, PaySec is the natural next step for your payment workflow. Practices that benefit the most include:
- Single-doctor clinics looking to maximize take-home revenue without raising prices
- Multi-doctor hospitals where monthly card volume creates five-figure annual fee losses
- Specialty and emergency practices processing high-value procedures where individual transaction fees are significant
- Practices with boarding, grooming, or retail revenue streams that generate additional card volume beyond clinical services
Getting Started
- Apply for a PaySec veterinary merchant account. Approval typically takes 3 to 5 business days. There are no contracts and no monthly minimums.
- Deploy your PaySec terminal. PaySec ships a pre-configured NOP terminal to your practice. It sits at your checkout counter alongside your existing Digitail workstation.
- Connect to your Digitail workflow. PaySec integrates with Digitail's payment step so transactions flow automatically into patient and client records.
- Go live with zero-fee processing. From your very first transaction, you keep 100 percent of the amount collected.
The combination of Digitail's AI-powered practice management and PaySec's Network Offset Pricing creates the most cost-effective veterinary technology stack available today. You get the clinical efficiency and client engagement tools that Digitail provides, paired with payment processing that never takes a cut of your hard-earned revenue.
PaySec + Digitail: AI efficiency and zero processing fees, the smartest combination for modern veterinary practices.