PaySec + TekMetric: Zero Processing Fees for Auto Repair Shops
How auto repair shops using TekMetric are eliminating credit card processing fees with PaySec's Network Offset Pricing.
TekMetric has become the shop management platform of choice for auto repair businesses that want cloud-based efficiency: digital vehicle inspections, streamlined estimates, repair order management, parts ordering, and integrated payments, all in one system. Shops choose TekMetric because it modernizes operations and improves the customer experience from estimate to pickup.
But there is one area where TekMetric shops still operate under the old model: payment processing. Every repair order paid by card — and the vast majority are — carries a 2.5-3% processing fee. For auto repair, where average repair orders range from $400 to $600 and large jobs routinely exceed $2,000, those fees represent a top-five expense line item. A four-bay shop processing $80,000 per month loses nearly $25,000 per year to processing fees. That is real money that could go toward equipment, technician wages, or shop improvements.
PaySec eliminates those fees through Network Offset Pricing. Every repair order, parts sale, and fleet invoice processes at zero effective cost to the shop, putting the full ticket amount where it belongs: in the business.
What Is the PaySec + TekMetric Integration?
PaySec integrates with TekMetric as the payment processing solution at the service counter. When a repair order is finalized and the customer arrives for vehicle pickup, the PaySec terminal displays the RO total with two prices: a cash/check price and a card price. The card price includes a small network offset that covers processing costs. The shop receives the full repair order amount regardless of which option the customer selects. This is Network Offset Pricing (NOP), legal in all 50 states and compliant with all card network rules.
Payments post directly to customer accounts in TekMetric, keeping records clean and reconciliation simple.
The Real Cost of Processing Fees for Auto Repair Shops
| Shop Profile | Monthly Revenue | Avg RO Value | Annual Fees (2.6%) |
|---|---|---|---|
| 2-bay independent | $40,000 | $450 | $12,480 |
| 4-bay shop | $80,000 | $500 | $24,960 |
| 8-bay operation | $160,000 | $550 | $49,920 |
| Multi-location (3 shops) | $350,000 | $500 | $109,200 |
Processing fees scale directly with revenue. As a shop grows and processes more volume, the fee burden grows proportionally. A multi-location group processing $350,000 per month faces over $109,000 per year in processing costs — a figure that demands attention.
How Network Offset Pricing Works with TekMetric
Repair Order Payment at Pickup
The customer is notified that their vehicle is ready. They arrive at the shop, and the service advisor closes the repair order:
Example: $850 brake and suspension work
| Payment Method | Amount |
|---|---|
| Cash/Check | $850.00 |
| Credit/Debit Card | $884.00 |
The customer pays, the RO is closed in TekMetric, and the shop receives the full $850.
DVI Upsell Payments
TekMetric's Digital Vehicle Inspection (DVI) feature drives additional repair authorizations. When a customer approves recommended services based on the inspection report, the additional work is invoiced and collected at zero cost with PaySec. Higher RO values from DVI upsells mean higher absolute fee savings per transaction.
Per-Transaction Savings
| RO Amount | Processing Fee Saved |
|---|---|
| $300 | $7.80 |
| $500 | $13.00 |
| $1,000 | $26.00 |
| $2,500 | $65.00 |
| $5,000 | $130.00 |
Fleet and Commercial Accounts
For shops serving fleet customers, NOP applies to commercial billing as well:
- Monthly fleet invoices ($5,000-$20,000+) processed at zero cost
- Preferential ACH pricing incentivizes bank transfer payments
- Dual pricing displayed on all fleet billing statements
Integration Features
- Service counter NOP terminal — PCI Level 1 compliant contactless terminal at the payment counter
- TekMetric RO sync — repair order totals flow directly to the terminal for automatic dual pricing
- Payment posting — payments post to customer accounts in TekMetric
- Fleet billing support — dual pricing on commercial and fleet account invoices
- Parts counter sales — walk-in parts purchases processed with NOP
- Text-to-pay — remote payment collection for customers who want to pay before pickup
- Multi-location support — centralized processing across all shop locations
- QuickBooks sync unaffected — PaySec does not interfere with existing accounting integrations
- No contracts, no minimums — flexible terms for shops of any size
Who Benefits Most?
The PaySec + TekMetric integration is built for auto repair shops that have already invested in modern shop management and want their payment processing to match. This includes independent shops processing $40,000 or more per month where processing fees are a meaningful expense, shops with high average RO values from major repair work, tire shops, and specialty work, multi-location groups where aggregated processing savings reach five or six figures annually, and shops serving fleet and commercial accounts with large recurring invoices.
Auto repair customers are already accustomed to detailed, transparent estimates and invoices. They see the line items for parts and labor on every repair order. The dual pricing display at the terminal is a natural extension of that transparency — it is simply one more clear piece of pricing information.
Getting Started
- Contact PaySec for an auto repair merchant account. Approval takes 3-5 business days with no minimums.
- Deploy the NOP terminal at your service counter alongside your existing TekMetric setup.
- Connect to TekMetric's payment flow so RO totals feed directly to the terminal and payments post back to customer records.
- Brief your service advisors in about 10 minutes on how to present the dual pricing display, and start processing every RO at zero effective cost.
PaySec + TekMetric: the modern shop management system paired with payment processing that does not eat your repair margins. Keep every dollar you earn on every repair order.